What TRUE FOB™ Factors In

1. Returns & Exchanges

Reverse logistics are expensive: pickups, reboxing, warehousing, restocking — none of that is free.

Damaged goods can’t be resold at full price. Even small blemishes = markdowns or liquidation = lost margin.

Double freight = double cost. You paid to deliver it once... now you're paying to bring it back.

2. Assembly

Hard-to-assemble products or missing parts lead to:

• More returns
• More time on-site
• Angrier customers
• Negative reviews

A single bad delivery can cost more than the entire profit on that order.

3. Packaging Standards

Premium packaging and properly labeled boxes mean:

• Easier warehousing
• Fewer issues pulling for delivery
• More confident sales staff
• Faster turnover

Salespeople sell what they trust will arrive clean and complete.

Why It Matters

TRUE FOB™ is about protecting your margin before problems happen. When you source with Teamway, you get a partner who thinks beyond the port — and into the living room.

TRUE FOB™ by Teamway — because landed cost is just the beginning.