Assembly Hardware Standards Training

Learn the TRUE FOB™ certified assembly standards — metal-to-metal connections, labeling practices, and customer safety systems.

1. Metal-to-Metal Assembly Hardware

All customer-assembled products must use metal-to-metal fasteners. Wood screws are NOT permitted unless specifically exempted. Bolts must have a 4mm Allen socket head for quick power tool installation.

  • Metal-to-metal fasteners required.
  • No wood screws unless exempt (e.g., KD dining chairs STRECHERS).
  • 4mm Allen socket heads required.

2. Preventing Loose Fasteners

Use flat washers, helical split ring lock washers, and pre-applied thread locking adhesive to keep fasteners secure but serviceable.

  • Flat washer + lock washer used together.
  • Thread locking adhesive applied during production.

3. Captured Assembly Hardware

Captured bolts, held with a threaded washer, must be used where design allows. This prevents lost parts and speeds up customer assembly.

4. Cupholder Inserts

Dual-layer cupholders must have a permanent plastic insert and a removable #304 stainless steel insert with rolled, polished edges.

5. Glass and Fragile Labels

Tempered glass must have a static cling label. Cartons with fragile items must display "Fragile Handle With Care" labels on three sides. A "Do Not Hand Truck" label is required when glass faces out.

6. Level Me Labels

Products with adjustable legs must have a "Level Me" sticker on at least one leg to alert installers.

7. Tip-Over Restraints and Labels

All tip-over kits must use metal cables, not plastic. Kits must pass ASTM F3096-23 standards and include clear instructions with illustrations and a parts list. Manufacturer's name and production date must be labeled on all hardware kits.

Locktitie adhesive